Symantec Endpoint Protection Review
In the era of rapidly evolving cyber threats, securing the endpoint devices of an organization has become a top priority for businesses worldwide. To help companies provide robust security to their endpoints, Symantec has introduced its comprehensive security solution, Symantec Endpoint Protection (SEP). This article will review the features, pricing, customer support, and pros & cons of Symantec Endpoint Protection, providing valuable insights for businesses considering the adoption of this security platform.
What is Symantec Endpoint Protection?
Symantec Endpoint Protection is a powerful, multi-layered security solution designed to protect endpoint devices, such as desktops, laptops, servers, and mobile devices, from various cyber threats. With its advanced features and cutting-edge technologies, SEP aims to deliver complete protection against malware, ransomware, zero-day threats, and other sophisticated attacks that target endpoints.
As a part of Broadcom Inc., Symantec offers a comprehensive and integrated approach to endpoint security. With its unique combination of signature-based and behavioral analysis, along with machine learning and artificial intelligence, SEP can effectively detect and block known and unknown threats in real-time. Moreover, its centralized management console makes it easy for IT administrators to monitor, manage, and update the security policies across the entire organization.
How to Use Symantec Endpoint Protection?
To use Symantec Endpoint Protection, businesses need to follow these steps:
- Purchase and Install: First, organizations need to purchase the appropriate SEP license based on their requirements and the number of devices to be protected. After purchasing the license, they need to download and install the SEP software on their endpoint devices.
- Configure Settings: Once the software is installed, IT administrators need to configure the security settings, such as antivirus, firewall, intrusion prevention, application control, and device control, based on their organization’s security policies.
- Deploy Policies: After configuring the settings, administrators need to deploy security policies across the organization’s endpoint devices to ensure consistent protection.
- Monitor and Manage: Using the centralized management console, IT administrators can monitor the security status of all the endpoint devices. They can also manage and update the security policies, as well as respond to security incidents.
- Analyze and Report: SEP provides various reporting tools and analytics to help organizations understand their security posture, identify trends, and make informed decisions to improve their endpoint security.
How Much Does Symantec Endpoint Protection Cost?
Symantec Endpoint Protection offers a flexible pricing model based on the number of devices and the features required by an organization. The pricing is based on an annual subscription model, and organizations can choose from the following three major plans:
- Endpoint Security Complete: This plan offers comprehensive endpoint protection, including antivirus, firewall, intrusion prevention, application control, device control, and advanced machine learning and artificial intelligence capabilities. The pricing for this plan starts at $54.18 per device per year.
- Endpoint Security Enterprise: This plan includes all the features of Endpoint Security Complete, along with additional capabilities such as endpoint detection and response (EDR), and managed threat hunting services. The pricing for this plan starts at $63.00 per device per year.
- Endpoint Security Premium: This plan offers the most advanced endpoint protection, including all the features of Endpoint Security Enterprise, as well as secure web gateway, data loss prevention, and cloud access security broker (CASB) capabilities. The pricing for this plan starts at $81.00 per device per year.
Organizations can also request custom quotes based on their specific requirements and the number of devices they need to protect.
Symantec Endpoint Protection Customer Support
Symantec Endpoint Protection offers a range of customer support options to help organizations resolve any issues they may encounter while using the platform. These support options include:
- Knowledge Base: Symantec provides a comprehensive knowledge base, which includes articles, FAQs, and how-to guides to help users troubleshoot common issues and learn about the platform’s features.
- Community Forum: Users can participate in the Symantec community forum to ask questions, share their experiences, and learn from other users and experts.
- Technical Support: Organizations can contact Symantec’s technical support team via phone, email, or chat to resolve any technical issues or seek guidance on the platform’s features.
- Support Plans: Symantec offers various support plans, such as Essential Support, Business Critical Services, and Premier Support, which provide different levels of support based on an organization’s needs and budget.
Symantec Endpoint Protection Pros & Cons
- Comprehensive Protection: Symantec Endpoint Protection offers a multi-layered and integrated approach to endpoint security, providing complete protection against a wide range of cyber threats.
- Centralized Management: SEP’s centralized management console makes it easy for IT administrators to monitor, manage, and update security policies across the entire organization.
- Advanced Technologies: SEP leverages advanced technologies, such as machine learning and artificial intelligence, to effectively detect and block known and unknown threats in real-time.
- Scalability: Symantec Endpoint Protection is designed to scale with the organization’s growth, making it suitable for businesses of all sizes.
- Flexible Pricing: SEP offers a flexible pricing model based on the number of devices and features required, allowing organizations to choose a plan that best suits their needs and budget.
- Complexity: Some users may find the platform’s configuration and settings complex, particularly for organizations with limited IT resources or expertise.
- Resource Consumption: Some users have reported that SEP can consume significant system resources, which may impact the performance of endpoint devices, especially older systems.
- False Positives: In some cases, SEP may generate false positives, flagging legitimate applications or files as potential threats, which may require additional investigation and management.
Symantec Endpoint Protection is a comprehensive and powerful endpoint security solution that offers robust protection against various cyber threats. Its advanced features and technologies, along with its centralized management console, make it an effective security platform for businesses of all sizes. While some users may find the platform’s configuration and settings complex, its pros far outweigh its cons, making it a reliable security solution for organizations looking to secure their endpoint devices.