Zoho Invoice Review

In today’s fast-paced business environment, proper invoicing and accounting practices are essential for a company’s success. With numerous invoicing and accounting software available on the market, it can be challenging to decide which one is the best fit for your business. This article provides a comprehensive review of Zoho Invoice, a popular option among small and medium-sized businesses, to help you determine if this software is right for your needs.

What is Zoho Invoice?

Zoho Invoice is a cloud-based invoicing and billing software designed to help small and medium-sized businesses manage their invoicing processes more efficiently. Developed by Zoho Corporation, this software is part of the Zoho Suite of business applications that includes CRM, project management, and finance management tools.

Zoho Invoice offers a range of features such as customizable invoice templates, automated invoice generation, payment tracking, multi-currency support, and integration with popular payment gateways. With its user-friendly interface and intuitive design, Zoho Invoice aims to simplify invoicing and billing management for businesses.

One of the key advantages of Zoho Invoice is its seamless integration with other Zoho applications. This means that businesses using multiple Zoho products can easily synchronize their data across various platforms, streamlining their operations and improving overall efficiency.

How to Use Zoho Invoice?

Getting started with Zoho Invoice is straightforward and requires no prior technical knowledge. To begin, users must first sign up for an account on the Zoho Invoice website. Once the account is created, users can start customizing their invoicing process by following these simple steps:

Dashboard and Settings: Upon logging in, users will be greeted with a clean, user-friendly dashboard that provides an overview of their invoicing activities. To customize the software for their business, users should first navigate to the ‘Settings’ tab, where they can configure their company information, upload their business logo, and set their preferred currency and taxes.

  • Creating Invoices: With the settings in place, users can now create their first invoice. To do this, simply click on the ‘Invoices’ tab and select ‘New Invoice.’ From there, users can choose from a range of professionally designed invoice templates, input their client’s information, and add the products or services they are billing for. Zoho Invoice also allows users to set up recurring invoices for clients with ongoing projects or subscription-based services.
  • Tracking Payments: Once an invoice is created and sent, Zoho Invoice automatically tracks the payment status. Users can easily view the status of their pending and overdue invoices, enabling them to follow up with clients and ensure timely payments.
  • Reporting and Analytics: Zoho Invoice offers a range of reporting and analytics tools that provide valuable insights into a business’s invoicing and payment activities. Users can view detailed reports on their income, expenses, tax summaries, and more to help them make informed decisions and improve their financial management.

How Much Does Zoho Invoice Cost?

Zoho Invoice offers four pricing plans to cater to businesses of different sizes and needs. The plans include a Free plan, a Basic plan, a Standard plan, and a Professional plan. Here’s a quick overview of each plan:

  • Free Plan: The Free plan is designed for freelancers and small businesses with up to 5 customers. It offers essential features such as customizable invoices, expense tracking, and basic reporting. Users can also accept online payments through popular payment gateways such as PayPal and Stripe.
  • Basic Plan: Priced at $9 per organization per month (billed annually), the Basic plan caters to businesses with up to 50 customers. It includes all the features of the Free plan and adds additional features such as recurring invoices, multi-currency support, and customizable invoice templates.
  • Standard Plan: The Standard plan is suitable for businesses with up to 500 customers and costs $19 per organization per month (billed annually). It offers all the features of the Basic plan, as well as time tracking, project billing, and inventory management capabilities.
  • Professional Plan: For businesses with unlimited customers, the Professional plan is priced at $29 per organization per month (billed annually). This plan includes all the features of the Standard plan and adds advanced features such as purchase order management, sales order management, and vendor bill tracking.

It’s worth noting that Zoho Invoice offers a 14-day free trial for all paid plans, allowing users to test the software and determine if it’s the right fit for their business before committing to a subscription.

Zoho Invoice Customer Support

Zoho Invoice takes customer support seriously and offers multiple channels for users to seek assistance. Their support options include email, live chat, and telephone support, available 24/5 (Monday to Friday). Additionally, Zoho Invoice provides an extensive knowledge base, video tutorials, and a community forum where users can find answers to their questions and share experiences with other users.

Zoho Invoice Pros & Cons

Like any software, Zoho Invoice has its strengths and weaknesses. Here are some notable pros and cons of using this invoicing platform:


  • Ease of Use: Zoho Invoice’s user-friendly interface and intuitive design make it easy for businesses to manage their invoicing and billing processes without any technical expertise.
  • Customizable Templates: Users can choose from a range of professional invoice templates and customize them to match their brand’s identity.
  • Integration with Zoho Suite: Zoho Invoice’s seamless integration with other Zoho applications allows businesses to synchronize their data across multiple platforms, streamlining their operations.
  • Affordable Pricing: With plans starting from a free tier, Zoho Invoice caters to businesses of different sizes and budgets.


  • Limited Customization: While Zoho Invoice offers a range of templates, some users may find the customization options limited compared to other invoicing software.
  • Lack of Industry-Specific Features: Zoho Invoice is a general invoicing and billing software and may not offer industry-specific features that some businesses require.
  • No Mobile App for iOS: While Zoho Invoice has a mobile app for Android, it currently does not have one for iOS, which may be inconvenient for businesses using iOS devices.


Overall, Zoho Invoice is an excellent invoicing and billing software that offers an array of features and benefits for small and medium-sized businesses. Its user-friendly interface, customizable templates, and seamless integration with other Zoho applications make it easy for businesses to manage their invoicing processes without any technical expertise. Additionally, Zoho Invoice’s affordable pricing plans cater to businesses of different sizes and budgets.

While there are some limitations to Zoho Invoice, such as limited customization options and lack of industry-specific features, its strengths far outweigh its weaknesses. With its robust features, excellent customer support, and affordable pricing, Zoho Invoice is undoubtedly worth considering for businesses looking to streamline their invoicing and billing processes.

If you’re interested in trying out Zoho Invoice for your business, we recommend taking advantage of their 14-day free trial to experience the software’s full capabilities.