In the era of remote working and online collaboration, having access to the right tools can make all the difference. Splashtop is one such tool that has been making waves in the remote access industry. In this article, the reader will be taken through a comprehensive review of Splashtop, covering its features, pricing, customer support, and pros and cons. By the end of this review, readers will have a clear understanding of whether Splashtop is the right remote access solution for their needs.
What is Splashtop?
Splashtop is a remote access and support software that allows users to connect to and control computers from any device, be it a laptop, tablet, or smartphone. Founded in 2006, the company has grown to become a popular choice for individuals, small businesses, and enterprises seeking a reliable and cost-effective way to access their computers remotely.
The primary function of Splashtop is to provide remote access to computers, enabling users to access their files, applications, and even control the desktop as if they were sitting right in front of it. This can be incredibly useful for various purposes, such as remote support, remote work, or even remote learning.
Splashtop offers a range of products tailored to different user needs. Some of the most popular include Splashtop Business Access, Splashtop Remote Support, and Splashtop SOS. Each product comes with its unique set of features and benefits, which will be discussed in detail later in this article.
How to Use Splashtop?
Getting started with Splashtop is quite easy, and it can be done in just a few simple steps. First, users need to sign up for an account on the Splashtop website. Once the account is created, the user can choose the product that best suits their needs.
Next, the user will need to download and install the Splashtop Streamer on the computer they wish to access remotely. The Streamer is a lightweight application that runs in the background and facilitates the remote connection. Once installed, the user will need to log into their Splashtop account on the Streamer, which will then register the computer on their account.
Finally, the user will need to download the Splashtop app on their device, such as a laptop, tablet, or smartphone. Once logged in, they can access the remote computer by clicking on its name in the list of available devices.
Splashtop offers a clean and intuitive interface that allows users to navigate their remote computer with ease. Users can perform various actions, such as opening applications, accessing files, or even controlling the mouse and keyboard.
How Much Does Splashtop Cost?
Splashtop offers a variety of pricing options to cater to the needs of different users. The pricing structure is primarily divided into three categories: individuals and small teams, IT and MSPs (Managed Service Providers), and education.
For individuals and small teams, Splashtop Business Access offers two plans: Solo and Pro. The Solo plan costs 8.25 per user per month (billed annually) and supports access to up to 10 computers.
For IT and MSPs, Splashtop offers Remote Support and SOS plans. The Remote Support pricing starts at 17 per month for attended support. These plans include additional features such as unattended access, file transfer, and remote reboot.
For educational institutions, Splashtop offers Classroom and Enterprise plans. The Classroom plan starts at $29.99 per year for one teacher and 40 students, while the Enterprise plan is tailored to the needs of a specific institution and pricing is available upon request.
Splashtop Customer Support
Splashtop offers a variety of customer support options to ensure users have a smooth experience with their products. Users can access support via email, phone, or live chat, depending on their subscription level. Additionally, the Splashtop website offers an extensive knowledge base with articles, guides, and FAQs to help users troubleshoot issues and learn more about the product.
Furthermore, users can also access the Splashtop community forum, where they can ask questions, share tips, and interact with other Splashtop users. This can be an excellent resource for finding answers to common issues or learning new ways to use the software more effectively.
Splashtop Pros & Cons
Like any software, Splashtop has its advantages and disadvantages. Below are some of the most notable pros and cons of using Splashtop.
- Ease of use: Splashtop has a user-friendly interface that makes it easy for users to get started and navigate their remote computer with minimal effort.
- Affordable pricing: Compared to other remote access solutions, Splashtop offers competitive pricing, making it an attractive option for individuals and businesses alike.
- Cross-platform compatibility: Splashtop supports a wide range of devices, including Windows, Mac, iOS, Android, and even Linux, allowing users to access their computers from virtually any device.
- Strong security: Splashtop uses industry-standard encryption and authentication methods to ensure that users’ data and connections are secure.
- Reliable performance: Users have reported that Splashtop offers a smooth and responsive remote access experience, even on slower internet connections.
- Limited customization: Some users may find that Splashtop offers fewer customization options compared to other remote access solutions.
- Lack of advanced features: While Splashtop covers the basics well, it may not offer some of the more advanced features that power users or large enterprises may require.
Splashtop is a reliable and cost-effective remote access solution that caters to the needs of individuals, small businesses, and enterprises alike. Its user-friendly interface, affordable pricing, cross-platform compatibility, and strong security make it an attractive option for anyone looking to access their computer remotely.
While Splashtop may not offer as many customization options or advanced features as other remote access solutions, its smooth and responsive performance has earned it a loyal user base. With a variety of products tailored to different user needs and a range of customer support options, Splashtop is a solid choice for anyone looking for a remote access solution.
In conclusion, if you’re in the market for a reliable and cost-effective remote access solution, Splashtop is definitely worth considering. Its ease of use, affordability, and strong security make it a top choice for remote work, support, and learning. So why not give it a try and see for yourself?