Updated on: October 25, 2023

Bill.сom Review

In today’s fast-paced business world, managing finances and payments efficiently is of utmost importance. One solution that has gained significant traction in helping businesses streamline their payment processes is Bill.Com. This article offers a comprehensive review of Bill.Com, covering what it is, how to use it, its cost and pricing structure, customer support, and the pros and cons of using the platform. By the end of this review, readers will have a better understanding of whether Bill.Com is the right solution for their business needs.

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What is Bill.Com?

Bill.Com is a cloud-based financial platform designed to simplify and automate various aspects of business payments and financial management. With a focus on facilitating accounts payable and receivable, the software offers an array of features that help businesses manage their cash flow, vendors, and customers more efficiently. These features include automated bill payment and invoicing, approval workflows, document management, and integration with popular accounting software like QuickBooks and Xero.

By leveraging the power of cloud technology, Bill.Com enables businesses to access their financial data from anywhere, anytime, using any device with internet connectivity. This enables both small and large companies to save time, reduce errors, and gain better control over their finances. With a user-friendly interface and robust security measures, Bill.Com has become a popular choice for organizations looking to streamline their financial processes and stay ahead in the competitive market.

How to Use Bill.Com?

Using Bill.Com is relatively straightforward, and its intuitive interface makes it easy for users to navigate the platform. The following steps outline the process of getting started with Bill.Com:

  • Sign up: To use Bill.Com, businesses need to create an account on the platform. This involves providing some basic information about the company, such as its name, address, and contact details. Users can also choose the desired plan during the sign-up process.
  • Set up your account: After signing up, users need to configure their account settings, such as creating a unique login ID, setting up approval workflows, and connecting the account to their existing accounting software. This ensures that all financial data is synchronized seamlessly between Bill.Com and the company’s accounting system.
  • Add vendors and customers: To start using the platform for processing payments and invoices, users need to add their vendors and customers to the system. This can be done by manually entering the details or importing them from a spreadsheet or the connected accounting software.
  • Create and manage bills: Users can create new bills by entering the relevant information, such as the vendor’s details, invoice number, and due date. Additionally, they can upload supporting documents, such as receipts or contracts, for easy reference. Managing existing bills is also simple, as users can view, edit, and delete bills as needed.
  • Process payments: Once a bill is ready for payment, users can select the desired payment method (e.g., ACH, credit card, or check) and initiate the transaction. Bill.Com will then handle the payment process, ensuring that the funds are transferred securely and on time.
  • Manage accounts receivable: In addition to processing payments, Bill.Com also allows users to create and send invoices to their customers. The platform offers customizable templates, automatic reminders, and a secure payment portal to make the invoicing process more efficient.
  • Monitor and analyze cash flow: With its built-in reporting features, Bill.Com enables businesses to track their cash flow and generate insightful reports that help them make informed decisions about their finances.

How Much is Bill.Com cost?

Bill.Com offers a tiered pricing structure, with four different plans designed to cater to the unique needs of various businesses. These plans are:

  • Essentials Plan: Priced at $39 per user per month, the Essentials plan is designed for smaller businesses with basic accounts payable and receivable needs. It includes features such as automated bill payments, customizable invoicing, and integration with common accounting software.
  • Team Plan: At $49 per user per month, the Team plan is targeted at growing businesses that require more advanced features. In addition to the features offered in the Essentials plan, it includes approval workflows, advanced reporting, and the ability to manage multiple entities.
  • Corporate Plan: The Corporate plan is priced at $69 per user per month and is tailored for larger organizations with more complex financial requirements. It offers all the features of the Team plan, as well as custom user roles and permissions, dedicated account management, and priority customer support.
  • Enterprise Plan: For businesses with unique or extensive financial needs, the Enterprise plan offers custom pricing and a tailored set of features. This plan includes all the features of the Corporate plan, along with custom integrations, API access, and a dedicated implementation manager.

In addition to the monthly subscription fees, Bill.Com also charges transaction fees for certain payment methods, such as ACH transfers and credit card payments. These fees vary depending on the plan and the payment method used.

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Bill.Com Customer Support

Bill.Com offers comprehensive customer support to its users, ensuring that any issues or queries are addressed promptly and efficiently. Users can access support through various channels, including email, phone, and live chat. Additionally, the platform offers a vast knowledge base that contains helpful articles, guides, and video tutorials to help users get the most out of their Bill.Com experience.

For users on the Corporate and Enterprise plans, dedicated account managers and priority support are available, ensuring that their unique needs are catered to promptly and effectively.

Bill.Com Pros & Cons

Like any software solution, Bill.Com has its advantages and disadvantages. Here’s a quick overview of the pros and cons of using the platform:

  • Streamlined and automated payment processes: Bill.Com simplifies and automates various aspects of business payments, helping companies save time and reduce errors.
  • Integration with popular accounting software: The platform integrates seamlessly with common accounting software like QuickBooks and Xero, ensuring that financial data is synchronized and up-to-date.
  • User-friendly interface: Bill.Com’s intuitive interface makes it easy for users to navigate the platform and perform tasks efficiently.
  • Robust security measures: The platform employs strong security measures, such as encryption and multi-factor authentication, to protect users’ financial data.
  • Comprehensive customer support: With various support channels and a vast knowledge base, users can rely on Bill.Com for prompt and efficient assistance.
  • Transaction fees: Bill.Com charges transaction fees for certain payment methods, which can add up over time and increase the overall cost of using the platform.
  • Limited customization options: While Bill.Com offers customizable invoicing templates, some users may find the platform’s customization options limited for their specific needs.
  • Learning curve: Like any new software, there may be a learning curve for some users to become familiar with the platform’s features and functionality.


Overall, Bill.Com is a powerful and reliable financial platform that offers a range of features to help businesses manage their payments and finances more efficiently. With its user-friendly interface, seamless integration with accounting software, and robust security measures, Bill.Com has become a popular choice for businesses of all sizes. However, the transaction fees and limited customization options may be a concern for some users.

If you’re looking for a comprehensive payment processing and financial management solution, Bill.Com is definitely worth considering. With its tiered pricing structure and comprehensive customer support, users can find a plan that suits their unique needs and get the assistance they need to make the most of the platform. So why not give it a try and see how Bill.Com can help streamline your business’s financial processes?