Updated on: October 25, 2023

Asana Review

In today’s fast-paced world, efficient project management and team collaboration are essential for businesses to succeed. One popular tool that aims to streamline these processes is Asana. In this comprehensive Asana review, we will explore what Asana is, how to use it, its pricing, customer support, and the pros and cons of this powerful project management platform.

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What is Asana?

Asana is a cloud-based project management and collaboration tool designed to help teams plan, organize, and track work. Founded in 2008 by Facebook co-founder Dustin Moskovitz and ex-engineer Justin Rosenstein, Asana has grown to become one of the leading project management solutions available today. With its intuitive interface and robust set of features, Asana has attracted a wide range of users, from small businesses to large enterprises, across various industries.

At its core, Asana helps teams break down complex projects into manageable tasks, assign responsibilities, and set deadlines. It also offers real-time communication and file-sharing capabilities, enabling team members to collaborate effectively and stay on the same page. By providing a centralized platform for managing work, Asana aims to increase productivity, reduce the need for meetings and emails, and ultimately help teams achieve their goals more efficiently.

How to Use Asana?

Getting started with Asana is quite simple. First, users need to sign up for an account, which can be done using an email address or through their Google or Microsoft accounts. Once the account is set up, users can create a new workspace or join an existing one.

Workspace and Projects

In Asana, a workspace is a shared space where teams can manage their projects and tasks. Within a workspace, users can create multiple projects, each with its unique set of tasks, deadlines, and team members. Projects can be organized in various ways, such as lists, boards, or timelines, depending on the team’s preferences and the nature of the work.

To create a new project, users can click the “+” button in the top bar and select “Project.” They will then be prompted to choose a template or start from scratch. Once the project is created, tasks can be added and assigned to team members, along with relevant details like descriptions, due dates, and attachments.

Tasks and Subtasks

Tasks are the building blocks of a project in Asana. They represent individual pieces of work that need to be completed to achieve the project’s goals. Each task can be assigned to one or more team members, and it can be further broken down into subtasks if needed.

Users can add tasks by clicking the “+” button in the top bar and selecting “Task” or by clicking the “Add Task” button within a project. Tasks can be easily dragged and dropped to rearrange their order or move them between different sections, columns, or projects.

Collaboration and Communication

Asana offers several features that facilitate team collaboration and communication. Users can leave comments on tasks, mention other team members using the “@” symbol, and attach files directly from their computer or cloud storage services like Google Drive or Dropbox.

Furthermore, Asana provides a dedicated “Conversations” section where team members can have discussions, share updates, and make announcements. This feature helps centralize communication and reduces the need for lengthy email threads and multiple meetings.

How Much Does Asana Cost?

Asana offers a flexible pricing model, catering to different team sizes and requirements. There are four pricing tiers: Basic, Premium, Business, and Enterprise.

Asana Pricing

  • Basic: The Basic plan is free and offers core features such as task and project management, file sharing, and collaboration. This plan is ideal for individuals or small teams who are just starting with project management tools.
  • Premium: The Premium plan costs 16.49 per user per month (billed monthly). It includes additional features such as custom fields, task dependencies, advanced search and reporting, and priority support. This plan is suitable for growing teams that require more advanced project management capabilities.
  • Business: The Business plan is priced at 37.99 per user per month (billed monthly). It offers advanced features like portfolio management, workload tracking, custom rules, and integrations with tools like Salesforce and Adobe Creative Cloud. This plan is designed for larger teams and organizations that need more control and visibility over their projects.
  • Enterprise: The Enterprise plan offers custom pricing for larger organizations with specific requirements. This plan includes advanced security features, data export options, and dedicated customer success resources. To get a quote for the Enterprise plan, users need to contact Asana’s sales team.
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Asana Customer Support

Asana provides a range of customer support options to help users get the most out of their platform. These include:

Help Center

Asana’s Help Center is a comprehensive resource that provides articles, tutorials, and videos on how to use Asana’s features effectively. Users can browse topics by category or search for specific keywords to find the information they need.

Community Forum

Asana also has an active community forum where users can ask questions, share ideas, and connect with other Asana users. This forum is a great place to get advice, learn best practices, and get inspiration from other teams using Asana.

Email Support

For more personalized support, users can contact Asana’s support team via email. Asana offers email support to all users, regardless of their pricing plan. Users can expect a response within 24 hours.

Priority Support

Priority support is available to users on the Premium, Business, and Enterprise plans. This option provides faster response times and dedicated support from Asana’s customer success team.

Asana Pros & Cons

Like any software, Asana has its pros and cons. Here are some of the key advantages and disadvantages of using Asana:

  • Intuitive interface: Asana is known for its clean, user-friendly interface that makes it easy to navigate and use.
  • Robust feature set: Asana offers a wide range of features, from task and project management to real-time communication and collaboration.
  • Customizable: Asana is highly customizable, allowing users to tailor it to their specific needs and preferences.
  • Integrations: Asana integrates with a variety of other tools, including Google Drive, Slack, Salesforce, and more.
  • Mobile app: Asana has a mobile app that enables users to manage their work on the go.
  • Learning curve: Asana’s extensive feature set can make it overwhelming to use at first, especially for users who are new to project management tools.
  • Price: Asana’s pricing can be steep for larger teams and organizations, especially if they require advanced features like portfolio management and custom rules.
  • Limited reporting: Asana’s reporting capabilities are somewhat limited, especially on the lower-tier plans.


Overall, Asana is a powerful project management and collaboration tool that can help teams streamline their work and achieve their goals more efficiently. With its intuitive interface, robust feature set, and flexible pricing model, Asana has become a popular choice for teams of all sizes and industries.

While there are some disadvantages, such as a learning curve and higher pricing for advanced features, the benefits of using Asana generally outweigh the drawbacks. For teams looking to improve their project management and collaboration processes, Asana is definitely worth considering.